Privacy Policy – Wozaif.com

Operated by WOZAIF PORTAL LLC, Dubai, UAE

1. Introduction

Wozaif.com is a digital recruitment platform connecting employers in GCC countries with job seekers and agencies from South Asia and beyond. We respect your privacy and are committed to protecting your personal data in accordance with UAE, GCC, and international data protection laws.

This Privacy Policy applies to all platform users: Job Seekers, Employers, and Agencies.

2. Nature of the Platform

Wozaif is a digital-only recruitment platform.
We do NOT:

• Recruit workers
• Process visas
• Guarantee job placement
• Act as a manpower supplier or sub-agent
• Interfere in employer–agency–candidate contracts

Our role is purely technological:
to enable verified users to connect, communicate, and conduct recruitment activities independently.
All contracts, visas, payments, and negotiations occur outside Wozaif, between the relevant parties.

3. What Data We Collect

a) Job Seekers

 Full name, gender, nationality, date of birth

 Contact information (email, phone)

 CV, work history, skills

 Passport number, expiry date, ID details

 Address and residency data

 Optional: profile photo, language skills, training/test records

b) Employers

 Company name, legal status, license number

 Country of registration

 Authorized contact person details

 Job postings (title, description, requirements, visa type, salary, location)

 Optional job criteria (gender, nationality, religion, language)

c) Agencies

 Agency name, license details

 Country of operation

 Authorized contact person's details

 Candidate CVs and documents uploaded by the agency

d) All Users

• Device/browser info (IP address, language, region)
• Login sessions, communications history

4. What We Show & Share

• Only verified users (e.g., employers or agencies) can see limited data required for recruitment.
• We do not sell, share or rent your data to third parties.

5. Why We Collect Data

• To confirm authenticity and prevent fraudulent accounts.
• To allow legal and safe tagging, job matching, and communication
• To comply with regulatory and data protection laws
• To improve user experience and security
• Training results and certificates may be verified through Government-approved training centres for badge eligibility.
• Only verification-related data is collected for this purpose.
• To detect misuse, fake profiles, illegal recruitment activities, or harmful behavior.

6. Who We Share Data With

• Verified agencies or employers for hiring purposes
• Legal authorities if required by UAE or international law
• Never with advertisers or unrelated third parties

7. Legal Compliance

We comply with:

• UAE Personal Data Protection Law (PDPL)
• Local countries Data Protection Law
• Saudi, Omani, Bahraini, and Qatari data regulations
• GDPR (for EU users)

8. Your Rights

• Access, correct, or delete your data
• Withdraw consent (where applicable)

Requests can be made:

• Via dashboard (where available)
• Email: support@wozaif.com

Suspended users can log in in restricted mode solely to request deletion.

9. Data Retention

• We retain your data while your account is active or as required by law
• Deletion requests will be honored unless we are legally obligated to keep the data

10. Data Security

• Encrypted file storage
• Controlled admin access
• Secure SSL connections for logins

11. Controlled Data Access (Tagging System)

“Candidate and agency connections (tagging/untagging) are moderated by Wozaif Admin to ensure consent, safety, and compliance.
Personal data is shared only after approval.
Unapproved tags do not trigger any data sharing.”

12. Account Suspension and Data Deletion Rights

• In the event that a user’s account is suspended or blocked for policy violations, the user’s personal data will not be automatically deleted.
• Suspended users may access their account in a restricted mode solely to request data deletion.
• If no deletion request is made, Wozaif reserves the right to retain the user’s data for a reasonable period for fraud prevention, dispute resolution, or legal compliance, after which the data will be anonymized or deleted according to our retention schedule.

13. Demographic and Sensitive Data (Gender, Religion, Language,ID)

• Wozaif may collect certain demographic information such as gender, religion, and language ability, solely for the purpose of job matching and improving platform functionality. These fields are optional for users. This information is never displayed publicly and is shared only with verified employers or agencies involved in recruitment. Wozaif does not use demographic data to discriminate and does not permit discriminatory behavior by any user.
• Wozaif collects certain sensitive personal data such as religion, gender, nationality, ID numbers, passport details and addresses strictly for recruitment-related purposes, including employer job requirements, legal compliance, identity verification, and international migration processes. This data is never used for marketing and never shared publicly.

Complaints & Escalation Procedure

Complaints Procedure – Wozaif.com

Wozaif is committed to maintaining transparency, fairness, and trust.
If any user (candidate, agency, or employer) experiences unethical behavior, platform misuse, or violation of these Terms, the following complaint procedure applies:

How to Submit a Complaint

Users may submit complaints through:

• Email: info@wozaif.com
• In-platform support system (where available)

Complaint Requirements

A valid complaint should include:

• User name and registered email
• Description of the issue
• Related job post, message, or agency/employer profile
• Any supporting documents (optional)

Our Review Process

• Wozaif will acknowledge receipt within 5 business days.
• Complaints involving fraud, harassment, or illegal activity may require additional documentation.
• Wozaif may review communication logs, account activity, and platform interactions to verify claims.
• Wozaif will provide a final decision or update within 15 business days, unless extended due to legal requirements.

Limitations

• Wozaif does not intervene in contractual or financial disputes outside the platform.
• Wozaif cannot force employers or agencies to hire, compensate, refund, or negotiate.

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Support Policy

Support Policy – Wozaif.com

Wozaif provides digital support to users through email and online tools.

Available Support Channels

• Email Support: info@wozaif.com
• In-Platform Support: Help/Support menu (when available)
• Knowledge Base: FAQs and help articles

Support Hours

• Support is available Sunday–Friday, 10:00 AM to 6:00 PM (UAE Time).
• Response time is typically 24–48 hours.

Scope of Support

Wozaif support can assist with:

• Technical problems
• Login & account issues
• Document uploads
• Tagging/untagging approvals
• Profile verification guidance
• Reporting fraudulent behavior

Not Included in Support

Wozaif support does not:

• Intervene in recruitment negotiations
• Guarantee job offers
• Process visas
• Resolve financial disputes
• Write CVs or employment documents

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Security Notice

Security Notice – Wozaif.com

We take user security seriously and employ measures to protect your data.

Security Practices

• SSL-secured platform
• Encrypted file and document storage
• Restricted admin access
• Regular security monitoring
• Multi-layer verification for sensitive actions (tagging, approvals, etc.)

Your Security Responsibilities

Users must:

• Keep login credentials confidential
• Avoid sharing OTPs or passwords
• Report suspicious activity immediately
• Ensure documents uploaded are genuine and virus-free

Cybersecurity Warnings

Users must not:

• Upload malware, phishing files, or harmful scripts
• Attempt to hack or bypass platform systems
• Scrape data or use bots to collect information

Violations may result in suspension, permanent ban, or reporting to UAE cyber authorities under Federal Decree-Law No. 34 of 2021 (Cybercrime Law).

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Definition Glossary

Definition Glossary – Wozaif.com

“Platform / Wozaif / Wozaif.com”
The digital recruitment platform operated by WOZAIF PORTAL LLC.

“Users”
All individuals and entities using the platform, including job seekers, employers, and agencies.

“Job Seeker / Candidate”
An individual applying for or searching for employment through Wozaif.

“Employer”
A legally registered individual or company seeking to hire staff.

“Agency / Recruitment Agency”
A legally licensed manpower supplier or recruitment company.

“Tagging / Agency Tagging”
A platform-managed feature that links a candidate profile with a recruitment agency for workflow management.
All tags require approval from Wozaif Admin.

“Verified Badge”
A badge displayed on candidate profiles when training or skill certification has been issued by legally licensed or accredited training centres.

“Government-Approved / Legally Licensed Training Centre”
A training centre recognized, licensed, or accredited by the relevant authority in its country.

“Account Deletion”
Permanent removal or anonymization of user data, subject to legal retention requirements.

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Moderation Policy (Short & Legal)

Moderation Policy – Wozaif.com

To maintain compliance, safety, and trust, Wozaif may moderate user content, activity, and interactions.

Scope of Moderation

Wozaif may review, restrict, or remove:

• Job posts
• Candidate profiles
• Employer profiles
• Agency uploads
• Tag/untag requests
• Fake documents or suspicious accounts

Purpose of Moderation

• Verify authenticity
• Ensure legal compliance
• Prevent fraud, harassment, or exploitation
• Protect user privacy
• Maintain platform quality

Moderation Limits

Moderation does not make Wozaif:

• A party to recruitment contracts
• Responsible for verifying all external documents
• Liable for mistakes made by employers, agencies, or candidates

User Obligations

All users must comply with moderation decisions.
Refusal to cooperate may lead to:

• Warning
• Suspension
• Permanent account ban

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Cookies Policy – Wozaif.com

Wozaif.com uses cookies to make your experience smoother and more secure.

1. What Are Cookies?

Cookies are small text files placed on your device to store preferences and help the site function properly.

2. Types of Cookies We Use

• Essential Cookies – To keep you logged in securely
• Preference Cookies – To remember language/country settings
• Analytics Cookies – To understand how the platform is used and improve functionality

3. How to Manage Cookies

• You can block or delete cookies in your browser settings
• Disabling cookies may affect how the site works for you

By submitting your information on Wozaif, you consent to the collection and processing of personal and sensitive data (such as gender, nationality, religion, passport details, identification numbers, addresses, employment history, and any documents you upload) strictly for recruitment, identity verification, platform safety, and legal compliance purposes. This consent applies to all users — job seekers, employers, and agencies — and covers data used for account verification, communication, job matching, compliance checks, and secure interaction with verified platform members.

Contact:
WOZAIF PORTAL LLC
Registered in Dubai, UAE
Email: info@wozaif.com, support@wozaif.com, operations@wozaif.com,